Sustainability


Develop and deliver responsible financial solutions that create value for individuals, businesses, the community and the environment


A.F.F.I.N Values and Commitments

Always Innovating and Adapting

​​​​​Nurture creativity that challenges contraints, drives
progress and encourages thinking out of the box

Forever Working as a Team as We are One Family

Sustainable access comes when we think and
collaborate as one team for a common vision. We are
stronger together

Fair Treatment, Diversity and Sustainability

Our success and competitiveness depends upon our
ability to embrace diversity and realize its benefits

Integrity is Our Foundation

​​​​​​​Be responsible, protect your family, protect your
organization, protect what you love

Never Ending Customer Centricity

Putting the customer first in everything we do

ESG Main Focus

Our journey is the just beginning, and these are the 4 main ESG focus areas for the bank

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SUSTAINABLE FINANCE

Support the Development of Sustainable Products and Services

  • Strengthen the implementation of ESG risks considerations into our financing risk assessment
  • Explore more opportunities in Sustainable Sectors for Sustainable Finance i.e. environmental and social product and financing

            Work with customers and clients to respond to the challenges of ESG and climate risk issues by developing financing solutions that support sustainable development

            United Nation Sustainability Development Goals (UNSDG)

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            Affin Bank’s Sustainable Matters

            • Responsible Financial Services

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                      SUSTAINABLE OPERATIONS

                      Promote More Sustainable Operations

                      • Embrace technology to make processess more efficient and strive towards and unrivalled customer experience
                      • Transform internal processess and infrastructure to mitigate operational impact on the environment and across the value chain

                                Strive to operate in a responsible, digital and environmentally friendly manner by mitigating our own operational footprint as well as ensuring sustainability accross our value chain to accelerate operational sustainability

                                United Nation Sustainability Development Goals (UNSDG)

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                                Affin Bank’s Sustainable Matters

                                • Digital Innovation
                                • Data Privacy & SecurityClient Focus
                                • Responsible Marketing
                                • Sustainable Procurement Practices
                                • Environmental Management

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                                          PEOPLE & CULTURE

                                          Embed Sustainability DNA within Our People & Culture

                                          • Create a diverse and inclusive environment for our employees, with opportunities for personal and professional growth to enable them to reach their full potential
                                          • Instil the Sustainability DNA through the Affin Core Values

                                          United Nation Sustainability Development Goals (UNSDG)

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                                          Affin Bank’s Sustainable Matters

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                                          COMMUNITY SUPPORT

                                          Support the Local Communities

                                          • Optimise community contribution by investing in impactful community programmes and initiatives that are critical to supporting the community's fundamental causes

                                                    United Nation Sustainability Development Goals (UNSDG)

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                                                    Affin Bank’s Sustainable Matters

                                                    • Community Development

                                                              OUR PROGRESS

                                                              This is how we measure our progress in the perspective of the ESG focus area

                                                              SUSTAINABLE FINANCE

                                                              AFFIN Education Financing-i

                                                              financed over

                                                              RM47 Million

                                                              Start-Ups Financing

                                                              financed over

                                                              RM470 Million

                                                              to over 6,000 start-ups

                                                              Green Financing

                                                              financed over

                                                              RM50 Million

                                                              of solar and biogas projects

                                                              Green Sukuk

                                                              Principal adviser, Lead Arranger and Lead Manager for UiTM Solar Dua Sdn Bhd’s

                                                              RM100 Million Green SRI Sukuk

                                                              ESG Risk Assessment

                                                              Issuance of Group Credit Policy on

                                                              Sustainable Financing

                                                              over 400 staff trained on Group Credit Policy on Sustainable Financing

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                                                              SUSTAINABLE OPERATIONS

                                                              New Headquarters

                                                              Our new headquarters, TRX, has been awarded with the Gold certification by the Green Building Index (GBI) & Leadership in Energy and Environmental Design (LEED).

                                                              “Completed in March this year, Menara Affin has received multiple certifications, including the Green Building Index (GBI) gold rating with 79 points, Leadership in Energy and Environmental Design (LEED) gold certification, a Qlassic score of 86% and an industrialised building system (IBS) score of 70 points.”

                                                              Find out more

                                                              TRX - Our Green Building

                                                              TRX is a state-of-the art project where sustainability is a key element embedded into its Development Code. We have the Energy Efficiency infrastructure towards higher energy efficiency to lower operating cost and reduction in cardon footprint. Affin Bank's new building is also certified with both Green Building Index (GBI) & Leadership in Energy and Environmental Design (LEED) - Gold, that signifies to certification for highlyefficient, cost-saving green buildings.

                                                              Affin Branch Solar Panel Projects

                                                              As part of our continuous effort of reducing energy consumption across branches, a solar panel installation project has been undertaken. Our long-term commitment is to have 10% of our branches installed with solar panel by year 2026. (picture of TTDI branch with installed roof top solar panel)

                                                              TTDI Branch

                                                              Bangsar Branch

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                                                              AffinAlways

                                                              about

                                                              20% Increase

                                                              in user count (over 2.7 million users)

                                                              AFFINMAX

                                                              over

                                                              80% Increase

                                                              in AFFINMAX subscribers

                                                              SME Colony

                                                              54% Increase

                                                              in apps downloads

                                                              NPS Score

                                                              +34

                                                              Note: Figures only for Affin Bank and Affin Islamic

                                                              Local Suppliers

                                                              almost

                                                              RM500 Million

                                                              spend on local suppliers

                                                              Water Consumption

                                                              almost

                                                              40% Reduction

                                                              in water consumption

                                                              Paper Usage

                                                              almost

                                                              30% Reduction

                                                              in paper usage

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                                                              Inspiring Company to Work For

                                                              We aspire to be “the Most Inspiring Company to Work for” with a lot of people centric activities and project implemented to achieve this goal.



                                                              Inspiring Company to Work For